Let me start off by being completely honest. If you look at my “Affiliates” section to the left, you’ll see that Play-Asia is one of my affiliates. I promise that this does not effect my opinion of them in this review. Also, I would like to include that since this is not a video game review, it doesn’t follow my standard review structure. I will still give it a percentage-based score at the end, though.
Now, let’s get to it. So, Play-Asia has lots of good reviews out there, and a good handful of bad reviews too. But how good are they, really? Let me share my experiences with you.
I have ordered over a dozen things from Play-Asia in the past. They have always arrived in good condition and at reasonable prices. That’s not to say that everything has been perfect, though.
Prices and Shipping
See, here’s the thing. They look like they have the cheapest prices when compared to the other import locations like www.ncsxshop.com or www.japanvideogames.com. But, that’s only true if you use their cheapest shipping. The problem with that is that their cheapest shipping can take up to 10 business days, or two full weeks, to arrive. What’s worse is that this level of shipping doesn’t even include a tracking number, which leaves you hoping that nothing went wrong with the shipping. It’s never gone wrong for me, but it has gone wrong for others, increasing this 2 week shipping time to 2 months or more. This is because they are based in Hong-Kong, so it’s somewhat understandable, but it’s still not good. They do have better shipping options, but if you want to use the better options to get your game quickly or you want tracking, their shipping charges skyrocket, and suddenly their competitors (especially the ones based in your own country) have better deals for the same item shipped at the same speed.
Availability and Selection
That being said, they still have the best selection out of all of their competitors. They have pretty much everything, and it’s rare that they don’t have what I’m looking for unless it’s old and out of print. They also tend to have pre-orders much sooner as well, such as the BlazBlue Pre-order I’ve talked about before, so you can insure that you’ll be getting a copy through them much sooner than anybody else most of the time.
I’ve personally never received bad service from them before. And what’s more, they almost always include a $5 off coupon in every order, which is a nice touch. If you do buy from Play-Asia, I do recommend shipping your games in a box instead of an envelope. It’s only $1 more, and it will give your game a lot more protection for it’s journey half-way around the world.
The Verdict
My Score: 87%
Good service, good prices, but shipping is either slooooow or expensive with no middle ground.
Have you had a good or bad experience with Play-Asia? If so, post it in the comments. I’ll pick a couple of the best and a couple of the worst experiences mentioned below and put them directly into the review up here. Feel free to include your own score in your comment as well.
Related Posts:
BlazBlue Continuum Shift Japanese Release Date Announced
BlazBlue: Continuum Shift now has a release date for Japan! The arcade sequel to the original BlazB…
The Wonderswan Color | A Japanese Only Handheld Console
The Wonderswan Color was released by Bandai in Japan only at the end of December 2000. Bandai made …
Kingdom Hearts Birth By Sleep Review
Welcome to the Kingdom Hearts Birth By Sleep Review by Japanese Game Source. There’s a small change…
Final Fantasy XIII Review
Welcome to the Japanese Game Source review of Final Fantasy XIII. Since this is our first review, l…
3D Dot Game Heroes Review
3D Dot Game Heroes is an homage to Zelda. In many ways, it’s also a ripoff and a parody. It’s an in…
________________________________
________________________________
________________________________
________________________________



December 10th, 2010 - 11:50 PM
I had my first online order with Play-asia a few days ago. I was a bit worried since it’s my first time ordering online and odd comments in local forums about shipping taking a long time, but it was surprisingly quick. (I expected 2 weeks but it came in 6 days through the basic shipping package. ^^) If I have games to order I’ll order from the site. Just have to hope nothing goes wrong next time hehe.
December 11th, 2010 - 9:51 AM
@betawatcher I’m glad you had a good experience! There was one time that I ordered from them, and their 2 week shipping took 3 business days! But there have been other times that the shipping took the full two weeks. It’s just inconsistent.
The problems that turn the shipping into 2 months or more are rather rare, and they’re probably worse depending on where you live. If you live in the USA, I think you’re good. But if you live in some of the European countries that carefully monitors all mail coming in from other countries, you might need to expect problems.
February 27th, 2011 - 5:25 PM
I ordered a bunch of cds from play asia and i chose ups shipping option but they never sent an email providing the tracking number so i cant track it at all and its been over a week and ups still hasn’t delivered my package to me and I am still waiting for my package.btw I paid about 25 dollars for shipping so i dont know how long i have to wait and i dont even know where is my package.isnt ups shipping supposed to take 4 days or something scince its courier shipping. and is there a way to get my money back because this site is such a rip off, i paid my money and they dont even send me my package even though its supposed to be the fastest shipping method
February 27th, 2011 - 7:20 PM
@anon
Did you try asking their customer service about it? I’ve never used UPS shipping from Play-Asia because it’s so expensive, so I don’t know how they handle it.
As for the shipping time, it could be taking longer than you expected it to due to customs issues. What country do you live in? If it’s not the USA, I suspect that the customs issue is much more likely.
April 6th, 2011 - 3:28 AM
Please DO NOT buy any product from Play Asia. I bought a XCM Cross Fire Converter recently so I may use my PS3 controllers on my Xbox 360. However when the product arrived I realised through the user manual I can only use wired PS3 controller with the XCM Cross Fire converter! WTF! This key information is not mention on Play Asia website/product description. I felt being misled by the product description and Play Asia refused to offer refund/returns. So ppl be forewarned!
April 6th, 2011 - 7:36 AM
@Alvin Yew
I’m somewhat familiar with that adapter. It’s not just Play-Asia that lists poor information for that product, 90%+ of retailers that offer it do. Honestly, I don’t think it’s entirely Play-Asia’s fault. I think the product manufacturer doesn’t give enough information to the retailers.
I’m surprised, though, that it wouldn’t allow a normal PS3 controller plugged into it through USB. Have you tested it using a mini-USB to USB adapter and plugging a SixAxis or DS3 into the adapter?
Also, this adapter works better. I just tested it with a DS3 plugged in through USB and it works fine. You might have to hunt for one available for sale, though. I got mine through eBay: *link no longer accurate; the item was called “Xbox Controller Converter Pro”